Client Satisfaction Survey Results for 2016

Our 2016 client satisfaction survey results have been tallied and summarized into a detailed report.  A huge thank you to all clients that participated to help us continually improve our services.

The surveys were conducted by several outstanding volunteers and reported anonymously. The 2016 client satisfaction survey was developed in order to give clients and caregivers the opportunity to provide direct and measurable feedback to WTSS. The results are used to help steer the organization forward by evaluating and improving services as well as identifying areas for new programming.

Overall, the results were very positive and is a reflection of the satisfied clients and caregivers who used our services in 2016.   The majority of clients are satisfied with WTSS’ services and feel that services help them remain independent at home.   Clients also feel they are treated courteously by WTSS staff and that they feel safe when receiving services.

Suggested comments for improvement in each program are reviewed and followed up by Supervisors.  To learn more about the survey results, call (416) 653-3535 Ext. 234

 


A West Toronto Support Services (WTSS) news blog post.

Please be sure to subscribe to get news updates directly to your email inbox.

Read more about WTSS services

WTSS-logo

Comments will be sent directly to our social media team.

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: