Toronto Seniors Helpline (416) 217-2077

A single point of access for help, 365 days a year!

The Toronto Seniors Helpline (TSH) is an easy way for seniors and caregivers to navigate community support and crisis services within Toronto.

To receive help with community supports, crisis services, care at home, supportive counselling or caregiver resources and support, call the numbers below:

  • Call (416) 217-2077
  • TTY 1 (844) 946-1700

Launched in November 2016, the TSH is a partnership between CNAP, Toronto Central CCAC, WoodGreen, LOFT and Reconnect.   The new Helpline uses a single phone number to link callers to a range of support services through CCAC and CNAP agencies, as well as non-medical crisis intervention and case management services through the Crisis Outreach Support for Seniors (COSS) program.

For more information about the Toronto Seniors Helpline visit

The Toronto Seniors Helpline is funded by the Toronto Central LHIN.

A West Toronto Support Services (WTSS) news blog post.

Please be sure to subscribe to get news updates directly to your email inbox.

Read more about WTSS services


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