Privacy & Client Rights

Privacy Policy

West Toronto Support Services (WTSS) is committed to protecting the privacy and confidentiality of the personal information of clients, volunteers, donors, staff and stakeholders.   WTSS’ Client Privacy Policy reflects the requirements of Ontario’s Personal Health Information Protection Act

Please read the following document regarding WTSS privacy and how client information is stored and shared:

Privacy & Assessment-Know Your Rights 

For any questions or concerns related to privacy, please contact WTSS’ Privacy Officers Sean Sutherland (416) 653-3535 x234 or Krista Lalonde (416) 653-3535 x246.

Client Bill of Rights

WTSS is committed to making sure your rights are respected and promoted in accordance with the “Home Care and Community Services Act”. These rights are to be respected by all staff, volunteers and contracted service providers of WTSS.

To read our Client Bill of Rights, please follow the link below:

Client Bill of Rights