Category: WTSS Agency News

General news about West Toronto Support Services

Flu Season

The Flu season is close at hand.   If you missed the flu clinics available throughout November, you can inquire at your Doctor’s office or the Pharmacy.  Call the number provided below for more information on flu clinics. Influenza, also known as the flu, can spread to others before symptoms appear. Symptoms include headache, chills,…

Volunteer Appreciation Night

Our annual Volunteer Appreciation Night took advantage of the nice weather and access to the buildings patio to host a festive BBQ dinner event. The event is in recognition of all the hard work our volunteer team puts into our agency each year.   You’ll find them assisting with Meals on Wheels, Community Dining, Adult Day…

We’re Moving!

Silver Circle-West Toronto Services for Seniors (SC-WTSS) will be moving our offices in July of this year. The demand for our services has increased over the years and with it, an expansion of staff and resources. To allow for more program and administration space the new offices will have 10K sq. ft. approx. (40% more space…

Grocery Shopping Expands!

Our Grocery Shopping program has proven to be extremely popular.   To meet the growing demand of this service, we are now offering the service on every other Tuesday. If you are currently using the Friday slot for our shopping program and find it busy, please consider trying one of our Tuesday dates. For safety concerns…

Client Fee Increase

Dear Clients, As the cost of delivering our services is increasing (i.e. the cost of gas and program supplies/food), Silver Circle – West Toronto Support Services is in a position where we will need to increase the fees for our Adult Day Service, Meals on Wheels, Home Help, Respite Care, and Grocery Shopping programs.  We…

What’s in a Name?

It’s time to get our clientele’s and community member’s feedback again. It’s been just over five years since we had a branding exercise that introduced Silver Circle to our agency name.   With this new image came a new look, new brochures and a new website. And now we want to know if it’s working.   As…

Annual Client Satisfaction Survey

Silver Circle – West Toronto Support Services’ (WTSS) 2013 client satisfaction survey was developed in order to give clients and caregivers the opportunity to provide direct and measurable feedback to WTSS. The results will be used to help steer the organization forward by evaluating and improving services as well as identifying areas for new programming.…

Voice your Opinion on Canada Post

Canada Post is looking at ways to modernize operations to battle the decreasing use of regular mail.  Some of these will impact seniors and adults with disabilities such as eliminating home delivery and increasing postage rates significantly. Over the next five years, Canadian households that receive their mail at their door will be converted to…

Income Tax Clinic

It’s that time of year again.   We will be hosting our tax clinic in the same location as past years with our partners. This program is provided in part by the CVITP (The Community Volunteer Income Tax Program) whose objective is to help eligible taxpayers who do not know how to prepare their income tax…

Swansea Lunches Return!

We continue to provide monthly lunches at Swansea Town Hall with the Swansea Area Senior’s Association into the new year. For only $5.00 a lunch of Soup and Sandwich, dessert, homemade soup and tea/coffee and juice will be served. The first lunch is on:   Monday, January 27 at 12:30 pm 93 Lavinia Ave.

A New Lunch at Loyola

Join us as we extend our popular Thursday lunches to another day!  At 1709 Bloor St. W. we will be adding an   additional date to our lunches.  A three month trial on January 7, February 4 & March 4 (the first Tuesday of each month) at 12pm.  Same team, same Soup & Sandwich you love!  Call (416)…

Help Give Back

Help give back to Meals on Wheels.   Meals on Wheels Facebook Donation Campaign Meridian Credit Union has started a social networking campaign to support Meals on Wheels in Ontario. For every “like” they receive on their Facebook holiday photo on the Meridian Credit Union Facebook page they will donate $2 to Meals on Wheels…

Time to renew your Membership!

Silver Circle – West Toronto Services for Seniors (SC-WTSS) was founded by  community members to serve older adults 55+, frail elderly and care givers. Members bring the voice of the community to the agency and enhance our service.  Consider being involved by becoming a member of SC-WTSS.   Membership is valid from Jan. 1, 2014…

United Way Wrap-Up

Our United Way Campaign has wrapped up this year.   We raised a total of $3,070.00!!  This is an     increase over last year’s fundraising.  All proceeds will go towards  supporting United Way of Toronto. Our largest money making event this year was the CN Tower climb, followed by our staff pledge drive.   In the office, employees…

Junction Commons Project

Did you know that Silver Circle-West Toronto Services for Seniors (SC-WTSS) not only provides services but also advocates in the community where projects may have benefits to our target audience in different capacities? Recently, we have been approved for a collaborative grant through the Ontario Trillium Foundation (OTF) with the Junctions Commons Project (JCP). In…

BMO Lends a Hand

On Thursday, November 7th, a team of four volunteers from the Bank of Montreal lent their energies to helping our Community Dining Program. The event was organized through the United Way of Toronto as a means for corporations who contribute to the annual campaign to experience first-hand where the funds are used. Our agency may…

Volunteer Profile: Alex Lee

Alex Lee – Meals on Wheels Dept. One knows when Alex has arrived.   He’ll show up with an air of friendly confidence and gladly greet each and everyone with a “Hi”. Not one to waste time, he’ll happily go about making sure that everyone is ready to get started.    Alex has a few roles at…

EMS Emergency Contact Sheet

Emergency situations can be  hazardous for anyone, especially seniors and adults with disabilities.  To ensure you get the proper care in the event of an emergency, the  Toronto Medical Emergency Services (EMS) have developed a sheet  called In Case of Emergency, or ICE for short.   We encourage everyone to fill out the form provided in…

Program Notice: Grocery Shopping Program

Program Notice:  Grocery Shopping program Due to space restrictions and safety concerns, please note the following in regards to carrying limit for the Grocery Shopping program: Please remember that this program is to help individuals with their grocery shopping (food items).   Thank you.  Please call our  transportation dept. with any questions (416) 653-3535 Ext. 242

Frozen Food Home Delivery

Do you want minimal hassle? Like to eat on your own agenda? Need to continue a lifestyle? Every week you have a chance at selecting over 65 delicious entrees, 14 soups and a wide selection of regular and low-sugar desserts.   These numbers do not include our separate menu for clients who require or prefer renal,…

Fruit and Veggie Baskets delivered to your home!

Silver Circle—West Toronto Services for Seniors offers a solution for individuals and couples who are looking for another option to get their fresh vegetables and fruit. Twice a month, we deliver a random assortment of vegetables and fruit right to your front door.   A sample of your box may include apples, bananas, broccoli, carrots, corn,…

West Toronto Services for Seniors Accreditation

“We did it!” Announcement of Accreditation Status

We are pleased to report to you that Silver Circle – West Toronto Services for Seniors (SC-WTSS) has been accredited for a period of three years for its Adult Day Services, Case Management and Home and Community Services programs. This is the first Three-Year Accreditation that the international accrediting body, CARF, has awarded to SC-WTSS.

By pursuing and achieving accreditation, SC-WTSS has demonstrated that it meets international standards for quality and is committed to pursuing excellence.

This accreditation decision represents the highest level of accreditation that can be awarded to an organization and shows our organization’s substantial conformance to the CARF standards. An organization receiving a Three-Year Accreditation has put itself through a rigorous peer review process. It has demonstrated to a team of surveyors during an on-site visit its commitment to offering programs and services that are measurable, accountable, and of the highest quality.

SC-WTSS is a not-for-profit organization that has been providing Adult Day, Case Management and Home and Community services in the West Toronto area since 1985.

CARF is an independent, nonprofit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process and continuous improvement services that center on enhancing the lives of persons served. Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, and now known as CARF International, the accrediting body establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services.

We believe our organization is a valuable asset, and our CARF accreditation underscores our commitment to the community we serve.

Join in our celebration on Friday, June 21st between 8 and 10am at our Adult Day Services.

We will be hosting an Open House with a delicious pancake breakfast and you can learn more about our accredited Adult Day Services, Case Management and Home and Community Services. Please call Agata for more information at (416) 653.3535 Ext. 229.

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